Privacy Policy

Information we collect

When you submit the estimate form we collect the details you type into it: your name, phone number, email address, vehicle information, the service you're interested in, a preferred date, the location where the vehicle will be, and any message you add. We do not ask for payment details on this website.

How we use it

We use the information you send to:

• respond to your estimate request and schedule an appointment;
• confirm the address and access details for the vehicle;
• keep a record of work discussed or performed for your vehicle.

We do not sell your information, and we don't share it with third parties for their own marketing.

Where it's stored

Form submissions are stored in a hosted database used to run this website. Access is limited to the people who handle scheduling and estimates for our business, plus the service providers who operate the hosting and database infrastructure on our behalf.

Phone calls and text messages

If you call (213) 340-0749 or reply to a message from us, we may keep a note of the conversation so we can quote and schedule accurately. We contact you about your request only — not with unrelated promotions unless you ask to hear from us.

Cookies and analytics

This website does not use advertising cookies or cross-site tracking. Standard server logs kept by our hosting provider may record technical details such as IP address and browser type as part of normal operation and security.

Your choices

You can ask us to correct or delete the information you've submitted at any time. Call (213) 340-0749 or email hello@ladetailingco.com and tell us what you'd like removed.

Changes to this policy

If our practices change we'll update this page. Continued use of the website after an update means the current version applies.